Legal notices

1. Terms and Conditions

1.1 Prices
All pricing represented on this site is consumer retail pricing in US dollars. Forprofessional pricing, please call customer service at 1-800-423-3405.While every effort is made to ensure accuracy of the pricing on this website,Bauerfeind USA, Inc. ("Bauerfeind") reserves the right to change prices without notice.

1.2 Sales Tax
All prices do not include any applicable sales tax. If you feel you are exempt from suchtaxes, please fax or mail a copy of your exemption or resale certificate to the attentionof the Customer Service manager at corporate headquarters. You agree to reimburseBauerfeind for any taxes, interest and penalties assessed due to Bauerfeind's relianceupon any exemption claim made by you.

1.3 Delivery
Bauerfeind ships most orders within 72 hours of receipt within the United States,Canada and Puerto Rico. Orders billing to credit cards are shipped once credit cardapproval and address verification is made.Express orders received after 12 noon EST will not be processed until the nextbusiness day. All orders are shipped United Parcel Service (UPS). Services offered are Ground, Next Day Air, Second Day Air and Three Day Select. All applicable freight charges doapply. Oversized/overweight shipments may require additional shipping charges. Bauerfeind will not accept liability for delays due to damages to our property or that ofits providers, shortage of personnel, strike and limitations due to force majeure.

1.4 Returns
A return authorization (RA) must be issued from Bauerfeind headquarters. Any returnwithout a return authorization number on the outside of the shipping package will berefused. A time limit of 30 days from the date of purchase for returns applies for allconsumer purchases (i.e. non-retail). All returns must be in original packaging and received in new and resalable condition.A 20% restocking charge less shipping/handling costs are assessed on all returns. Credits for returns are issued only to original purchaser. Bauerfeind strongly recommends shipping your return through United Parcel Service(UPS).Bauerfeind is not responsible for returned packages lost by any delivery service.

1.5 Payment
Bauerfeind accepts Visa, MasterCard and American Express. The credit card youspecify will be charged when the order is shipped.

1.6 Ownership transfer
Title to goods herein being purchased is retained by Bauerfeind until goods are paidfor in full by you and at that time title passes to you.

1.7 Claims and Warranty
Bauerfeind warrants that all goods will be free from manufacturing defects for a periodof 12 months for Orthopedic products and 30 days for Phlebology products. Normalwear and tear during the usage of the product is not considered a defect.Your sole remedy for any breach of this warranty will be for Bauerfeind, at its option, toeither replace the affected goods or refund to you the purchase price of such goods.


2. Limitation of Liability

Excluding personal injury, Bauerfeind's liability with respect to any goods purchased byyou hereunder will not exceed the price paid by you for such goods. In no event willBauerfeind be liable for any incidental or consequential damages, including withoutlimitation lost profits, even if informed of their possibility.

3. Product Selection

You acknowledge that, in deciding to purchase a particular product, you are not relyingupon any advice given to you by Bauerfeind. Bauerfeind will not be responsible foryour selection of a particular product and its appropriateness for the treatment of theintended users particular physical condition.

4. Applicable law/jurisdiction

Any purchases by you will be governed by Georgia law, and you agree that anydispute arising out of the purchase of goods shall be brought in the state or federalcourts of Fulton County, Georgia and by purchasing any products hereunder youconsent to the jurisdiction of such courts.

5. Website Content

Bauerfeind shall not assume any liability for the current nature, correctness,completion or quality of the information provided. All claims to liability againstBauerfeind arising from material or intellectual losses caused by using or not using theinformation featured or by using faulty or incomplete information shall be ruled outprovided that Bauerfeind cannot be proved to be culpable due to its gross negligenceor willful misconduct.All results of searches carried out on our pages shall only be binding after ourcustomer service or field service workers have confirmed them. To the extent that our pages contain offers, they shall be non-binding and subject tochange without notice. Bauerfeind explicitly reserves the right to change, supplementor delete parts of its pages or its entire homepage without prior announcement or totemporarily or finally cease publication. This exclusion of liability shall be consideredas a component of its homepage referred to from this page. Provided that parts orindividual formulations of said exclusion of liability do not, no longer or not entirelysatisfy the requirements of the predominant legal situation, the content and validity ofother parts of the document shall be unaffected by this.

6. Links

The obligation for liability with direct or indirect links to external websites (i. e.hyperlinks) outside of the scope of responsibility of Bauerfeind shall only go intooperation if Bauerfeind is aware of said content and it is technically capable ofpreventing the usage of said illegal content and it would be reasonable for it to preventsaid usage. Bauerfeind herewith explicitly declares that it was not possible to identify any illegalcontent of the linked pages when the link was set. Bauerfeind does not have anyinfluence on the current or future layout, the content or the authorship of the linkedpages. This is the reason why it herewith explicitly disassociates itself from all contentof the linked pages. This applies to all links set in its own homepage and to externalinputs in the guest books, discussion forums, lists of links, mailing lists and all otherforms of databases set up by Bauerfeind whose content there is external writingaccess to. The supplier of the page referred to shall be solely liable for illegal, faulty orincomplete content and in particular losses incurred by the use or non-use ofinformation offered in this fashion.

7. Copyright and Trademark Law

Bauerfeind attempts to comply with the copyrights of the graphs, sound documents,video sequences and texts used in all publications, to use graphs, sound documents,video sequences and texts it has made itself or to use license-free graphs, sounddocuments, video sequences and texts. All symbols and trademarks specified within the homepage or protected by thirdparties shall be governed to an unlimited extent by the provisions of the trademark lawpresently in force and the property rights of the registered owners. It is not permissibleto conclude that trademarks are not protected by the rights of third parties just becausethey are specified.Bauerfeind shall retain the copyright for objects created and published by Bauerfeind. It is not allowed to copy or use said graphs, sound documents, video sequences andtexts in other electronic or print publications without the explicit permission of Bauerfeind.

8. Data Protection/ Privacy Policy

If the homepage features the possibility of keying in personal or business data (suchas email addresses, names and address), the user explicitly gives these datavoluntarily. It is also allowed to use and pay for all featured services without giving saiddata or giving anonymous data or a pseudonym, assuming this is technically possibleand reasonable. We will not provide any information to third parties such as the postaladdress, phone numbers, fax numbers and email.In general, you can visit us on the internet without telling us who you are or giving uspersonal information. There are times when we may need information from you, forinstance: to process an order or to correspond. We may supplement this information tocomplete a transaction or to provide a better service.